On-Demand Webinar

User Adoption is a critical component of success for any AI/Copilot project. The impact on users, current processes, and organizational workflows must be considered for the Copilot project to achieve your goals.

Often, AI projects focus on the technical backend, not the user experience. But if users don’t feel comfortable using it, the project won’t succeed.

The following elements spur User Adoption and Change Management:

• Defining overall goals and purpose of the Copilot.
• What user groups is it intended for?
• How will users engage with the Copilot?
• How to encourage effective Prompting?
• What about different devices? Mobile, browsers, etc.
• Are there multilingual or multicultural considerations?

Crow Canyon Software, is specialized in leveraging your M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed.

Summary

Who it is for: IT Leaders, Change Management Professionals, HR Directors, and Microsoft 365 Administrators.
Problem solved: Organizations struggling with the ‘trough of disillusionment’ in AI adoption, poor end-user engagement, and the data governance risks of open-data AI models.
Key outcomes: Strategies to deploy the ADKAR change management framework, methods to safely transition users to new digital workplaces, and the benefits of using targeted RAG models for secure AI copilots.

Key Sections

Navigating the AI Hype Cycle

Artificial intelligence is currently at the peak of inflated expectations. As organizations rush to adopt AI, they often encounter a trough of disillusionment where the tools fail to meet unrealistic goals. The key to successful Intelligent Business Process Automation (IBPA) is focusing on practical, real-world solutions that provide immediate value to end users, rather than getting distracted by the hype.