Organizations using Microsoft 365 and SharePoint often have dozens of manual processes that depend on email, spreadsheets, paper forms, or people remembering what to do next. SharePoint business process automation can replace much of that manual work with digital forms, workflows, approvals, notifications, task assignments, and automated recordkeeping. But where should you start? [...]
An automated ticketing system is help desk software that automatically captures, categorizes, prioritizes, routes, tracks, and follows up on support requests. Modern systems can also use artificial intelligence to summarize IT tickets, recommend solutions, respond to users, and resolve routine issues without requiring a technician to handle every step manually. For IT teams, [...]
Microsoft workflows are automated processes that connect people, information, and applications to complete repetitive business tasks with less manual work. Organizations use Microsoft workflows to automate processes such as approvals, employee requests, document routing, notifications, ticket management, purchase requests, onboarding, data collection, and many other business processes. Today, Microsoft workflow automation can involve [...]
Workflow software helps organizations design, automate, manage, and improve business processes. Instead of relying on email, spreadsheets, paper forms, and manual handoffs, workflow software moves work through a defined sequence of steps based on rules, conditions, approvals, and actions. For organizations that use Microsoft 365, SharePoint, and Teams, workflow software can turn existing [...]
Office SharePoint Designer 2013 was Microsoft's free tool for creating and customizing SharePoint sites, forms, workflows, and business applications without traditional programming. It was widely used with SharePoint 2013 and later SharePoint Server versions. However, SharePoint Designer 2013 is now retired. Microsoft ended support for SharePoint Designer 2013 on July 14, 2026, and [...]
Air gap software is software designed to operate in an isolated environment without requiring a connection to the public internet, external cloud services, or other untrusted networks. Organizations use air-gapped software when sensitive systems and data must remain physically or logically separated from outside networks. An air gap solution can be used for [...]
How to Create a Form in SharePoint: Quick Answer Yes, you can create a form directly in SharePoint. The easiest method is to create a SharePoint list, add the fields you want to collect, and use the list's built-in Forms experience to create and customize your form. You have four main options for [...]
If you're looking for the Microsoft equivalent of Google Forms, the answer is Microsoft Forms. Microsoft Forms is Microsoft's tool for creating surveys, quizzes, polls, questionnaires, and simple data-collection forms. It is designed to work within the Microsoft 365 ecosystem, making it a natural choice for organizations that use Microsoft 365, Teams, Excel, [...]
SharePoint forms are the interfaces people use to add, view, and edit information stored in SharePoint lists and libraries. Every SharePoint list includes built-in forms for creating and editing items, and you can customize those forms using native SharePoint features, Microsoft Lists, JSON formatting, Power Apps, or third-party form designers. For simple data [...]
A Microsoft help desk system gives IT teams a centralized way to capture, organize, assign, track, and resolve employee support requests. The best systems go beyond basic ticket tracking by connecting help desk operations with the Microsoft tools employees already use, including Microsoft 365, Teams, SharePoint, Outlook, and Microsoft Entra ID. For organizations [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
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Desk365 Alternative
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